This is the Privacy Policy (“Privacy Policy”) for the website at https://www.dianora.in (“Website”) and services provided or performed thereunder. The Website is owned and operated by Dianora India.
Thank You for visiting Dianora Website. We value the trust You place in Us. This Privacy Policy is applicable to everyone who uses the Website and services performed as a part of the Website (collectively, “Service”). This policy governs the collection, storage, use, disclosure, retention and transfer and deletion of Your personal information.
Please read this document carefully and ensure that you understand this document before accepting it. By creating an account on the Service, or performing any other action listed in Section 1.2 below, You consent to the collection, use, sharing and disclosure of Your personal information in accordance with this Privacy Policy..
We reserve the right, at Our sole discretion, to change or modify whole/portions of this Privacy Policy at any time. If We do this, We will post the changes on this page or a prominent portion of the Website and will indicate in a reasonable manner the date this Privacy Policy was last revised. Please check this page regularly for the last version of the Privacy Policy.
1. Introduction
1.1 By accepting this Privacy Policy, You authorize Dianora India to collect, store, use, disclose, retain and transfer Your personal information in accordance with this Privacy Policy.
1.2 If you do any or all of the following, you indicate that you have read, understood, and agree to this Privacy Policy:
1.2.1 explicitly accepting this Privacy Policy such as by ticking a checkbox;
1.2.2 accessing the Website;
1.2.3 creating an account on the Website;
1.2.4 accessing an account on the Website;
1.2.5 placing an order or making a payment;
1.2.6 contacting Us; and/or
1.2.1 undertaking any other action that involves interacting with the Service.
1.3 Capitalized terms used but not defined in this Privacy Policy have the meaning assigned to them in the Terms and Conditions (“Terms” and/or “Terms and Conditions”).
1.4 Use of cookies on the Service is governed by Dianora Cookie Policy (“Cookie Policy”) . The Cookie Policy is a part of this Privacy Policy and is incorporated herein by reference. Please read the cookie policy carefully to understand which cookies are placed while accessing and using the Service, what functions they perform, and what steps You can take.
1.5 This Privacy Policy may be modified by Dianora from time to time. If We do this, We will post the modified Privacy Policy on this page and will indicate the date this Privacy Policy was last updated. Any such changes will become effective at least 7 days after they are posted, except that changes made for any of the following reasons will be effective immediately
1.5.1 Modifications required to provide new features or services without negatively affecting your rights under these Terms;
1.5.2 Modifications made to correct typographical errors; and/or
1.5.3 Modifications made to comply with legal obligations, including but not limited to Our or Your obligations under a law, regulation, court order or government order.
1.6 1.6 You shall be responsible to review the Privacy Policy from time to time in order to be aware of any modifications to this Privacy Policy. We may, for Our convenience only and without waiving Your obligation to periodically review the Privacy Policy, attempt to notify You of significant modifications to this Privacy Policy through the Website user interface, in an email notification or through other reasonable means. You understand and agree that Your continued access, registration or use of the Website or Service beyond the effective date of such modification shall be deemed to be Your acceptance of all modifications to the Privacy Policy.
2. When and What Personal Information Do We Collect
2.1 To enable You to create an account and to undertake direct marketing, We need Your personal information, including Your name and email address.
2.2 To be able to deliver products ordered by You through the Service, we need Your name, email address, address, phone number, company name, GST-ID and / or any other information that We ask for or which is otherwise provided by You while placing an Order through the Service.
2.3 When you place an Order through the Service, Your financial information may be collected and processed by a third party payment gateway. We may receive certain personal information regarding Your transaction from the third party payment gateway. We use this information to verify whether the transaction was completed successfully, to process refunds (if any) in accordance with our Terms, and for our legal obligations.
2.4 Information that You choose to provide to Us on Our ‘support’ webpage or in the course of communication with Us, such as via email, phone calls or otherwise, will be collected by Us. This may include Your name, email address, phone number, country, order details and any other information that You provide to Us, including any other personally identifiable information provided by You.
2.5 When You visit the Service, We collect Your IP address and web pages visited by You.
3. Third-Party Integrations
3.1 The Service may, from time to time, contain links to the websites of Our partner networks, advertisers, affiliates, or any other third-party websites, apps or services. Please check the privacy policies and terms of service / terms and conditions of any third party website, app or service that You choose to visit before You submit any personal data to these websites. Dianora India shall not be liable for any collection, storage, use / misuse, sharing, disclosure or transfer of data, viruses or other malware, or any other harms caused to You or anyone else as a result of Your visit to any third-party website, app or service.
3.2 The Service includes integrations with the following third parties:
3.2.1 Payments. The Service includes the following third-party payment processor(s) or payment gateway(s), or such other payment processor(s) or payment gateway(s) as may be specified in the Service: PayuMoney.
3.2.2 Delivery. Delivery of products ordered through the Service is handled by third-party delivery service(s).
3.2.3 Analytics. In order to collect information regarding use of the Website and to understand trends and track patterns to help us improve the Service, the following third-party analytics service provider(s) are integrated in the Website: Google Analytics and Adobe Analytics.
3.2.4 Data Storage and Management. Dianora Affiliates help Us store and manage Your personal information.